Refund and Return Policy
Surron Auto® Refund and Return Policy
1. Introduction
This policy outlines the conditions under which Surron Auto® will issue refunds or accept returns for purchased products.
2. Eligibility for Returns
Returns are accepted for defective products or those that are significantly different from the advertised description. Returns are not accepted for items that have been used or damaged due to misuse.
3. Return Procedure
To initiate a return, please contact our customer support team at [email protected] to obtain a return authorization number.
4. Refund Process
Refunds will be processed within [number] business days of receiving the returned product in its original condition. The original payment method will be used for refunds.
5. Exceptions
Surron Auto® reserves the right to refuse returns for products that do not meet the specified criteria.
6. Contact Us
For any questions or concerns regarding this policy, please contact us at [email protected]